
FAQs
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WHAT TYPE OF SERVICE DO YOU OFFER?
We are a counter service restaurant, offering indoor and patio seating.
DO YOU HAVE TAKEOUT/DELIVERY?
Yes! Click the "Order Now" button to order takeout directly from us. We offer delivery through DoorDash and Uber Eats.
DO YOU HAVE GIFT CARDS?
Yes! You can purchase gift cards in-store or online. We accept gift cards for dine-in and online orders. (Note: gift cards are not accepted on Uber Eats or DoorDash.)
DO YOU TAKE RESERVATIONS?
We do not accept reservations or call ahead seating for any size party. We are first come/first serve only.
DO YOU DO CATERING?
We don't currently offer catering. We welcome large takeout orders – perfect for parties and office lunches alike!
DO YOU HAVE OUTDOOR SEATING?
Yes! We have patios at all Botiwalla locations.
ARE PETS ALLOWED?
Service dogs are always welcome inside or out. Well-behaved, leashed dogs are welcome on our patios.
DO YOU HAVE A FULL BAR?
No, but we have a selection of alcoholic and non alcoholic beverages, including our famous boozy slushies.
IS THERE PARKING AVAILABLE?
Yes! All of our locations have plenty of parking availability, and are also accessible by walking, biking, and public transportation.
CAN YOU ACCOMMODATE STROLLERS AND WHEELCHAIRS?
Yes!
DO YOU OFFER VEGETARIAN/VEGAN/GLUTEN FREE DISHES?
Yes, many of our dishes can be altered to be vegan or gluten free. We also have vegetarian options on the menu.
IS YOUR MEAT HALAL?
We aim to source halal chicken and lamb. However, we encourage you to check with our staff when you visit to confirm our daily halal offerings.
DO YOU MAKE CHARITABLE DONATIONS?
Yes, we put money back into our local communities through give-back nights, community initiatives, and donations. We also support initiatives in India that are near and dear to our hearts. If you're interested in getting in touch with our team to request a donation or suggest a give-back night, email givingback@chaipani.net.
WHERE IS YOUR CORPORATE OFFICE?
Located in downtown Asheville at 26 Battery Park Ave Suite 200.